lizzybennet: (blue)
lizzybennet ([personal profile] lizzybennet) wrote2007-11-12 10:12 pm

This promises to be a downer...

This entry is going to be full of depressing news, mixed with smatterings of whining. Feel free to skip it :)



-My stomach ache still persists. I also think I have an UTI. blech.

-I had a paper due tonight which I didn't finish.

-Chris' stepdad is in the hospital. He went in for surgery to fix an aneyrism (I mentioned this a couple weeks ago.) Unfortunately, he developed a blood clot as a side effect of the surgery and they had to go back in to remove it. He's been kept intubated and sedated ever since, so there is no way of knowing how well his mental facilities survived the surgery. The doctors have told her that he will be in the hospital for weeks (plural!). Poor Margaret. Please keep her in your thoughts and prayers.

-Today I took the boys to get their haircuts. Petey went first and, of course, he was a bit wiggly and jumpy. He feels nervous in the barber's chair, he always have. The stylist was quite rough with him, jerking him back into the chair, getting into his face to tell him to sit still, and being very rude. I went over to her/him and spoke to them both. I told Petey to try and hold still, and I emphasized to the stylist that he is a wiggly boy, she'll just have to do her best to work around it. I don't expect perfection :) I went back to my chair and a few moment later another customer came up to speak to me. She said that she had noticed how rough the stylist was being with my child and that if that were her child, she would have snatched him out of the chair and not let that woman touch him. In other words, she noticed what was going on and felt the stylist was in the wrong, not Petey. I thought about it for a moment, but dreading confrontation the way that I do, I just sat there. I talked to Petey when he was done and asked him if the stylist hurt his feelings, hurt him or upset him, but he said no. He honestly didn't view it as a negative experience. However, while Zack was getting his hair cut, the busybody customer kept looking at me expectantly, like she was trying to will me with her eyes to do something. I felt pressured, and uncomfortable. I didn't know what to do. I finally decided to ask for a comment card. What a wimpy, anonymous way to deal with the problem, right? When we were all done and I was paying the cashier, I asked her for a comment card. She didn't have one, so I proceeded to tell her what the problem was. She listened politely, and wrote down the manager's name and phone number for me. I turned to leave and began getting the kids' coats on. Well, apparently the cashier went and told the stylist what had happened! As I turned to go, the stylist came up to confront me. So, there in front of everyone I had to tell her why I was unhappy with how she treated Petey. The whole store got completely quiet as everyone listened into our conversation. When I explained to her how dissatisfied I was with her treatment of Petey, she blamed it on him for being so wiggly, and on me for not warning her ahead of time. I told her that he'd been getting haircuts for seven years, had always had the problem of sitting still and had never been treated in such a manner. She argued that she just didn't want to hurt him. Whatever. It was clear that she had no patience, and I told her such. If she didn't have the patience for dealing with him, she shouldn't have tried to cut his hair! So, to the point, she basically wouldn't let me leave. I finally had to say "It is clear we aren't going to agree on this." and she said "Next time you come, it would be best if you didn't use me" Yeah, duh! Like I ever would!! Let me just add that she did apologize before I left, but it was more the type of apology where you say "I'm sorry if you're upset by what I did" not "I'm sorry for what I did."

Chances are if she hadn't confronted me, I wouldn't have taken the time to call her manager. I just don't think I would have done it. But since she got all up in my face, I did call the manager. She was so nice and polite. I calmly explained everything to her. The whole long story, including the other customer who noticed it and commented to me. The manager thanked me for being so polite while relating the story to her, and promised to send me coupons for several free hair cuts. Score :) So, I guess that story ends well.

-Last week Zack brought home a snail from school. His class studied snails a few weeks ago and his teacher told the kids they could have the snails for pets after they finished the unit. He's been taking really good care of that little snail. It's such a neat creature. Well, tonight when Zack was taking it out of its cage to clean it, he accidentally crushed its shell. Oh, my poor Zacky. He burst into tears, sobbing that he had killed his snail. That was about 4 hours ago. The snail is still alive, but from what I've read online, he won't survive for long. He needs his shell. Zack keeps hoping that he'll crawl out of his shell and turn himself into a slug. Sweet old Zack. Dealing with the death of a pet is hard enough, but a pet that you unwittingly kill yourself?! That's so rough.

-It was cold, rainy, and windy all day today.

Ok, enough whining for now. Tomorrow will be a better day.

[identity profile] themenow.livejournal.com 2007-11-13 06:31 pm (UTC)(link)
I am so very proud of you for standing up to that incredibly rude hair cutter woman. To call her a stylist would be an offense to other stylists. There could have been so many other ways for her to deal with Petey. But awesome for you for being calm and confident and for calling the manager. Poor Petey, the wiggles have him good. Maybe this would be a good place for those wiggle toys? I hate sitting the barber's chair too. Hate it so much. It's a weird feeling of being trapped.

How is Zack and his snail? I feel really bad for him. I would have cried too.

I hope you're having a better day today *hugs*

[identity profile] mysteena.livejournal.com 2007-11-13 06:36 pm (UTC)(link)
I don't think wiggle toys would work because his hands are under the cape. He generally does really well, and I honestly don't think he was being too wiggly. It's more like he was cringing, and that bothered her. Whatever. I'm going to call the place to find out her schedule so I make sure I never run into her again!

Snaily is still alive :) This morning I was surprised to find that he had crawled all the way to the top of his cage! We'll keep taking care of him and hopefully he won't die right away...

I am having a much better day today. Whew!